Case Study - 3D printing manufacture

Company Overview

Our customer, a fast-growing 3D printing manufacturer with a dedicated team of 30 employees, was on a mission to enhance their operational efficiency and improve quality control. Their journey led them to Crispal, whose task management platform transformed their production and operational procedures.

Challenge

The 3D printing manufacturer was grappling with operational inefficiencies due to a lack of structure and standardization in task management. The dynamic nature of the industry, coupled with constant fluctuations in personnel availability due to holidays and personal changes, further complicated their system. The director of production recognized the need for a more flexible, systematic, and analytical approach to task management.

Solution

Crispal's task management platform offered the perfect solution. The system allowed for easy task creation and assignment, enabling managers to delegate tasks to the team with just a few clicks while providing necessary details and deadlines. This feature became an invaluable tool in the test pilot phase, allowing close collaboration between the team and the director of production.

Crispal's platform also supported the creation of recurring tasks, freeing up managers' time from repetitive task creation and assignment. Automatic notifications and reminders ensured that no deadlines were missed, and any task changes or updates were immediately communicated to the relevant team members.

One of the most significant advantages of Crispal's platform was the ability to reflect the company's structure and hierarchy within the platform. This feature allowed the manufacturer to mirror their elastic system, which adapts to the company's ever-changing structures due to holidays and personal changes, thus maintaining operational continuity and efficiency.

To enhance the manufacturer's operations, custom workflows were defined that aligned with the organization's unique processes. By customizing stages, assigning stakeholders, and managing tasks, Crispal enabled a seamless flow of tasks from inception to completion.

Impact

Crispal's platform equipped the manufacturer with powerful analytics tools, providing real-time insights into inefficiencies and areas of improvement. The ability to track task allocation and team performance bolstered productivity and improved quality control.

The admin panel, tailored for central office staff and managers, offered a comprehensive dashboard for task delegation, workforce management, and real-time progress tracking. This robust tool paved the way for streamlined operations and data-driven decisions, accessible from any computer with internet access.

In addition, the mobile app proved ideal for non-desk employees and managers, enhancing task management and communication. Regardless of location, everyone could stay connected, informed, and efficient thanks to the app available for iOS and Android.

The company's adoption of Crispal's platform marked a significant turning point in their operations. The process became more structured, efficient, and flexible, with a marked improvement in quality control and overall productivity. The director of production affirmed that the checklist features of the platform played a crucial role in keeping track of tasks and ensuring their completion, thereby driving operational excellence.

Conclusion

Crispal's task management platform not only improved the 3D printing manufacturer's task management but also revolutionized their entire operational structure. By embracing digital transformation with Crispal, the manufacturer is now on the fast track to achieving operational excellence.